Category Archives: Support – FAQ – User

Yes, the Energy Manager will allow you to add pricing tariffs. Enter the configuration menu by pressing the setup cog in the top right hand corner. From the main menu, select ‘Tariffs Configuration’.  Default values have been set for Tariff information that will allow the system to operate sufficiently, but these can be changed as […]

No.  The Energy Manager uses WIFI Protected Access (WPA) with a unique password for every controller.

This message should have been removed by the installation engineer when they setup the channels. If you have a site manger or after-care manager for your properly then please contact them and ask them to complete the installation. If further assistance is required, please contact sales@j-teq.co.uk

This message should have been removed by the installation engineer when they setup the channels. If you have a site manger or after-care manager for your properly then please contact them and ask them to complete the installation. If further assistance is required, please contact sales@j-teq.co.uk  

On the 5″ version of the display, the power/reset button can be found at the top left hand corner of the display mount, via a small hole. Using something like a folded out paperclip, place the paperclip in the hole until it reaches the button, then push gently and hold for a few seconds until […]

Yes, this is normal operation for the Energy Manager.

No. Your Energy Manager is a monitoring device only, to help visualise how you use your energy. It is not linked or communicating with any energy supplier that you are paying bills to.

No. Your Energy Manager controller and display are a peer-to-peer connection, meaning that it cannot be connected to a home network and the internet.